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| Home > Resources > Analyst Newsletter > October 2009 |
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| ENGAGEMENTS @ HCL |
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| HCL Signs a five year engagement with Energy Future Holdings for IT Infrastructure Management Services |
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| HCL Technologies has entered into a five year Transformational IT Infrastructure Management engagement with the Energy Future Holdings Corp (EFH), a Texas-based, privately-held energy company with a portfolio of competitive and regulated energy subsidiaries. This relationship leverages HCL's unique IP and IT Infrastructure Transformation capabilities to improve operational efficiencies and provide better customer service. |
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| HCL will be responsible for managing EFH's IT Infrastructure landscape comprising of Data Center (DC), Voice and Data Networks and End User Computing Services. |
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| Oncor signs five year IT Infrastructure Management engagement with HCL |
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| HCL Technologies has entered into a five year Transformational IT Infrastructure Management engagement with Oncor to seamlessly connect and support Oncor corporate functions, grid management operations and numerous community- based field service centers located throughout Oncor’s service area. Oncor operates the largest electric distribution and transmission system in Texas, delivering power to more than 3 million homes and businesses through approximately 117,000 miles of transmission and distribution lines. |
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| HCL’s scope of work will cover end user computing (service desk, desk-side services) for approximately 3,600 employees; datacenter and network Services, business continuity /disaster recovery and consulting services supporting Oncor’s IT infrastructure architecture and platform modernization projects. |
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| SERVICE INNOVATION @ HCL |
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| HCL’s “Business Aligned R&D” |
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| Today, the world is increasingly globalized, and success is no longer guaranteed even for established companies and products - and one has to be relentlessly innovative, while being agile enough to respond to changing market needs or to see through global downturns. This has resulted in Global Technology Companies tapping into foreign sites for the fast maturing local technology landscape and industry-trained workforce to help create a more business-aligned R&D network. |
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| Business aligned R&D is realized when organizations mobilize a sustainable, global ecosystem of innovation resources, partners and talent to successfully implement a business strategy and solve business issues.The benefits of Business Aligned R&D are many, apart from increased time and cost benefits. |
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| Though the core of our Business Aligned R&D partnerships is one of the world’s best Talent Management processes, to make it truly aligned, HCL has put in place Vertical Solutioning Groups - with senior level talent who understand our Customers’ end markets, their challenges and opportunities.These Vertical Solutioning Groups will interact with customers’ Product teams’ right from the planning stages - helping them build the right product with the right mix of features, functionality and cost. Over the past decade and more - HCL has been involved in engineering engagements with leading technology companies, in almost all Manufacturing verticals and in the Software domain. |
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| NEW @ HCL |
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| HCL Axon seeing improvement in SAP market |
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| HCL Axon, the wholly-owned subsidiary of HCL Technologies that specializes in SAP services, says demand is coming back into the market. “In the SAP market, we have seen positive movement in financial services, retail and also some core entities like consumer and life sciences,” the company’s President Steve Cardell told CNBC-TV18. He also spoke on the company’s integration with HCL Technologies. |
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| HCL BPO Bags 2009 CIO “Ingenious 100”Award |
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| HCL BPO has again won the CIO 100 Ingenious award for its IT Service Management Platform – eNSUREIT, the annual award program by IDG India’s CIO magazine recognizes organizations that exemplify the highest level of operational and strategic excellence in information technology (IT). This year's award theme was "The Ingenious 100," which recognized CIOs and organizations who found ingenious solutions to take business forward in tough global conditions. |
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| UKTI releases case study on HCL BPO |
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| An exclusive case study focusing on HCL Technologies Ltd. - BPO Services’ (HCL BPO) engagements in the UK was released by UK Trade and Investment (UKTI) recently. UK Trade & Investment is the government organization that helps overseas companies to bring their high quality investment to the UK’s dynamic economy and help them succeed in the global economy. |
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| The case study showcases HCL BPO being an ideal investment of choice and focuses on the company’s rowth pattern – from being the owner of a single call centre in Northern Ireland, to one of the top business process outsourcing companies in the UK. It throws light on why HCL BPO chose UK as an investment destination and further covers its strategic acquisitions in the UK. HCL BPO has received tremendous support from UKTI over the years and the case study also highlights HCL’s involvement with UKTI. |
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