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| Home > Our Services > Knowledge and Legal Services > Decision Support Services |
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HCL BPO’s Decision Support Services (DSS) business is not about labor arbitrage, but about truly making an impact on our customers’ top and bottom line. This service is based on business knowledge expertise rather than process expertise, and typically involves application of domain knowledge for research and development, analytical and interpretive skills. It draws heavily on advanced statistical and econometric knowledge and strategy development to provide value-added knowledge based services to
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| Clients. HCL BPO’s DSS capabilities cater not only to corporate Clients but also to world-level market research firms and organizations, who can now take the advantage of our high quality and well-equipped research and analytics services. Overall, HCL BPO’s DSS team is inherently more specialized, comprising of highly educated university students with varied backgrounds and professionals with domain expertise across a wide range of industries. The driving force of the DSS team is to bring out the advantages of outsourcing in the form of value addition, enhanced decision-making capabilities, cost reduction and operations to our Clients. |
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| Email: marketing.bpo@hcl.in |
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