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Home > Industry Focus > Overview
HCL Technologies Ltd. - BPO Services is one of the leading players in the BPO segments. The products and services offered cut across several industry verticals providing operational excellence, deep industry and functional knowledge to critical business processes. HCL BPO services customers in various industries – Telecom, Retail, Insurance, Banking and Financial Services, Hi-Tech & Manufacturing and Media, Publishing and Entertainment sectors.  
 
| Fulfillment | Assurance | Billing | Strategy | Infrastructure | Product
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| Supply Chain | Merchandising | Marketing & Sales | Store Operations | Customer Support | Retail Analytics
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| Retail Banking | Mortgages | Credit Cards | Assets Management
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| Agent Licensing | Underwriting | Policy Administration | Claims Management
| Account Administration | Commissions | Data Cleansing
| Document Indexing
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| Warranty & Return Material Authorisation
| Procurement Services (PR to PO Conversion) | Open order report
| E-Auction | Freight Audit | Global Spares order Management
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| Pre-press and Editorial | Content Management | Ad Design & Creation
| Website Hosting & Maintenance | PPT and Flash Presentation
| E-forms creation and testing | Digital Archiving
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