HCL Technologies Ltd.

			Quality
			ISO 9001:2000
			Purdue Benchmark
			COPC
			Six Sigma
			ISO 27001

ISO 27001 Certification

Information is the lifeblood of all organizations and can exist in many forms. Recent high-profile information security breaches and the value of information are highlighting the ever-increasing need for organizations to protect their data.

There is a need to establish a comprehensive information security policy within all organizations. There is a need to ensure the confidentiality, integrity and availability of both vital corporate information and customer information.

When it comes to outsourcing, security is a must, not an option. Outsourcing involves to significant extent transmitting corporate data sometimes to and from halfway across the globe.

The standard for Information Security Management System (ISMS) ISO 27001 is a systematic approach to managing sensitive customer information so that it remains secure.

ISO 27001 is the ISO standard for the “protection of an organizations information asset”. The road cannot be justified, but it can be quantified by the benefits to your business. The certification is not a one-off task; it must be periodically reviewed by an external assessor. ISO 27001 is being tracked as an international standard.


Benefits of ISO 27001

•	The security of organizations own information.
•	Improved confidence from trading partners.
•	Compliance with the Data Protection act’s security requirements.
•	Comforts customers, employees, trading partners and stakeholders – in the knowledge that your management information and systems are secure.
•	Demonstrates credibility and trust.
•	Track and Trace Support
•	Can lead to cost savings. Even a single information security breach can involve significant costs.
•	Establishes that relevant laws and regulations are being met.
•	Ensures that a commitment to Information Security exists at all levels throughout an organization.

All the delivery centers of HCL BPO Services has been certified to ISO 27001. HCL BPO Services is among the leading BPO firms in India to achieve this third-party certification for its Information Security Management System.

The certification is an endorsement of the processes that all the delivery centers have in place to safeguard the security of data, and also as mechanism in place for issues relating to business continuity and disaster recovery. The certification is valid for a period of 3 years.