Six Sigma
 

HCL BPO Services’s Process Improvement Program is led by a Six Sigma Master Black Belt

The Six Sigma methodology for continual improvement of its processes and performance. Tools like Fishbone analysis, Design of Experiments, Detailed Process mapping, Histograms, Pareto Charts, Control charts and many others are effectively used for such analysis.






 

 

 

 

 

 

 

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