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Home > Our Enablers > Technology Reliability
ensureIT Platform based IT services 24X7
IT Service management standardized as per ISO20000.
IT Services aligned to meet business requirements
High speed resilient global WAN network with disparate Pacific and Atlantic traffic routing
Global command centre for remote management of network and components
Technology components sourced from leading and reputed vendors such as Avaya, Nortel, Cisco, Verint, Aspect, VMWare, HP, Dell & IBM
PMBOK® Based Project Management Services
Information Security Management as per ISO 27001
HCL BPO Services APPROACH
System Security
Trend Micro Anti Virus Protection
Windows 2000-based Network with Kerberos enabled Logon
Daily Backup and offsite storage of month end backup tapes.
IPSEC/PPTP/L2TP based VPN implementation Capabilities
Network Security
Firewall
Dual PIX in High Availability Mode.
ISA based firewall after PIX providing flexible access
Dual Packet Filtering Firewall in High-Availability mode with VPN support.
Real Secure IDS (Intrusion Detection System)
Secured V-LAN for Separate Clients.
WAN/LAN switches password
• The passwords for the switches are changed every 45 days.
• Password repetition is avoided.
• Password stored in a secure area.
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